AI Agents

Description

For Luxembourg businesses that need processes to move beyond question answering, Apporix creates custom AI agents that understand a request, plan next steps and use only approved tools within clear limits. Use cases include scheduling, follow-ups, internal requests, customer enquiries and email workflows. Agents can connect with calendars, customer relationship management (CRM) systems, inboxes, databases and application programming interfaces (APIs); integrations include Odoo, BOB50, Outlook, Microsoft 365 and Google Workspace, with file-based exchange where an API is unavailable. Delivery defines permissions, allowed actions and handover paths before launch. Human-in-the-loop approval can be required for sensitive actions, while traceable action logs, data minimisation and role-based access help keep processes controlled. Workflows can support English, French, German and Luxembourgish. A focused prototype can be built in a few weeks; production timing depends on integrations, hosting, data sensitivity, approvals and testing. Deployment can use cloud, European cloud or private cloud environments, Luxembourg or EU data residency, or on-premise infrastructure. Zero-retention and no-training options can be designed around the deployment model. Apporix brings GDPR and EU AI Act expertise in-house and is the first provider to bring live Luxembourgish AI call agents to businesses in Luxembourg.